JCPenney Credit Card FAQ

JCPenney Credit Card FAQ

Let us try and answer some of the queries you may have for your JCPenney Credit Card.


Does JCPenney Credit Card offer online bill pay?

Yes, it does. You can make your payments through Doxo. You could either click here to make a payment to JCPenney Credit Card or make the payment directly on their website. Alternately, you can also make a payment to JCPenney Credit Card for your JCPenny Credit Card bill pay.


Where do I login to access my online JCPenney Credit Card account?



Where can I find help logging in to my JCPenney Credit Card account?

Follow the link: This is a page that contains information such as mailing address and phone numbers to the support team who can help you with your JCPenney Credit Card account.


How can I access my JCPenney Credit Card account via my mobile device?

Android users can download the JCPenny app from the Google Play store (JCPenney Credit Card for Android app). Sadly though; there is no app available for the iOS users, as yet.


What’s the best way to contact customer support for JCPenney Credit Card?

You could either call 800–877–1342 or visit (either which way; it’s not gonna be faster than a Domino’s Pizza delivery)


Does JCPenney Credit Card have any nicknames or is it known by any other name?

Naah! JCPenny Credit Card decided to stay serious.


Can I pay JCPenney Credit Card with a debit card?

Yes, you can pay JCPenney Credit Card with your Discover, MasterCard or Visa Debit Card. Alternately; you can use other debit cards to pay directly at their website.


Can I pay JCPenney Credit Card with a credit card?

Yes, you can as well. Again, their (website) is where you go.